Purchase delivery service procedure

STEP 1Temporary appraisal

For customers who wish to sell some unused items but can not come in person to our store, we propose a purchase delivery service.
Contact us by phone or through our website to get a temporary appraisal of your items.

STEP 2Make a purchase delivery request

If you agree with the provisionnal assessment amount for your items, please contact us.
We will send you a consent form and the necessary to send us your goods. You will be asked to provide us with your name, address and phone number.

Easy and convenient! "Delivery kit" will be sent to the provided address.

With our hassle-free delivery kit, no need to prepare carboard or anything else. Just pack all your items in our easy-to-use delivery kit and send it!

For customers who do not need a delivery kit, we offer a 10% bonus on your appraisal!


* Excluding tires and wheels.

STEP 3Shipping to our purchase center

Once home delivery kit arrives, put the following three points in cardboard, please send it by \ "cash on delivery " to purchase center.
Please send your shipment after contacting our designated delivery company (Sagawa Express).

Upgrade garage will cover the shipping fee!
Please do not worry about the fee being deducted from your payment.

※ Please be aware that the shipping fee will be borne by the customer in case of shipping error so please be careful. If you have any doubt, do not hesitate to contact us.

STEP 4Assessment confirmation. Payment



Important points
  • When shipping items, do not forget to fill in the consent form sent from the purchasing center. We will not be able to proceed without it.
  • The address stated in the license and the shipping address of the delivery kit must be the same.
  • In no circumstances can we deliver the agreement document by fax or email, only by mail. Please prepare accordingly.
  • Even in the case of Purchase delivery service, a copy of your drivers license will be required.
  • The shipping cost when sending the parts to be sold to the purchasing center will be covered by Up Garage (Cash On Delivery).
  • We can not assume responsibility concerning parts breakage during transportation. Please pack your parts carefully before sending.
  • パーツ到着後、買取査定額を確定しご連絡いたしますが、ご希望の連絡方法で通知後7日間を経過しても最終的な返答をいただけない場合は、売却決定とみなし、記入された送金先に買取代金をお支払いさせていただきますので、予めご了承ください。
  • Please note that the Purchase Delivery Service is not available for customers under 18 years of age.
  • 買取をご成約いただいた場合、買取金額のお振込みは3営業日以内にさせていただいておりますが、3営業日以上経過しても振込みが確認できない場合、恐れ入りますが買取センターへご確認ください。
  • 買取が不成約となった場合、免許証の写し、同意書につきましてもご返送いたしております。商品到着後書類の有無も必ずご確認ください。返送にかかわる送料も弊社負担にて発送いたします。
  • In addition, please make sure to read the conditions stipulated on the letter of consent carefully.
  • if two weeks after arrival, the home delivery kit has not been returned, we will consider it missing and charge a penalty fee of 10,000 yen.Thank you for your understanding.