{"id":442663,"date":"2024-10-30T15:41:54","date_gmt":"2024-10-30T06:41:54","guid":{"rendered":"https:\/\/www.upgarage.com\/?post_type=qa&#038;p=442663"},"modified":"2024-10-30T18:25:46","modified_gmt":"2024-10-30T09:25:46","slug":"why-is-the-tracking-information-not-working-or-showing-as-invalid","status":"publish","type":"qa","link":"https:\/\/www.upgarage.com\/en\/qa\/delivery\/442663","title":{"rendered":"Why is the tracking information not working or showing as invalid?"},"content":{"rendered":"<p>There are several reasons why you may not be able to track your parcel:<\/p>\n<ul>\n<li>The parcel has not been picked up yet. Please check the announced pick-up date and track it accordingly.<\/li>\n<li>Depending on the pick-up area in Japan, the shipping company may update the tracking information on the next business day after the pick-up is completed.<\/li>\n<li>For Surface shipping, tracking information is not available while the parcel is en route on the ship. Once the ship reaches the destination country, tracking will become available.<br \/>\nIf you haven\u2019t received tracking information within 3 business days after placing your order, we recommend contacting us for assistance.<\/li>\n<\/ul>\n","protected":false},"template":"","qa_category":[1015],"acf":[],"aioseo_notices":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.upgarage.com\/en\/wp-json\/wp\/v2\/faqs\/442663"}],"collection":[{"href":"https:\/\/www.upgarage.com\/en\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/www.upgarage.com\/en\/wp-json\/wp\/v2\/types\/qa"}],"wp:attachment":[{"href":"https:\/\/www.upgarage.com\/en\/wp-json\/wp\/v2\/media?parent=442663"}],"wp:term":[{"taxonomy":"qa_category","embeddable":true,"href":"https:\/\/www.upgarage.com\/en\/wp-json\/wp\/v2\/qa_category?post=442663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}